We try our best to satisfy all of the customer's needs. We offer great product prices and free shipping worldwide. If not satisfied with the product you get a full refund and keep the product.
What's your return policy?
Instead of returning items, you can contact us for a full refund. Why? Returns run counter to our emphasis on sustainability: every return raises product carbon footprint. So just tell us what went wrong, send along a pic, and we'll give you your money back in full. Then, if possible, you can donate your product to a local charity or recycle it.
Can I cancel my order?
Cancellations are possible if you do not receive your package within the mentioned time frame. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
What happens if I receive the wrong item?
If there is an issue with your order -- if it's the wrong size, wrong colour, defective, or otherwise not exactly what you wanted -- then simply notify us, and we'll give you a refund. You won't be asked to ship the product back to us.
Do you offer exchanges?
We do not offer exchanges. However, if for any reason you don't get the exact product you expected, just let us know and we'll get you a new one.
What's your shipping information?
Check out shipping information page.